Introduction
This Privacy Policy explains how East & West LLC handles information received through this website, quotation forms, email, phone, WhatsApp, and other direct business communication.
Information We Collect
We may collect your name, company name, email address, phone number, city or country, product or model details, quantity, application notes, uploaded or shared reference information, and the message you submit.
How We Use Information
Information is used to understand requirements, identify requested products, prepare quotation communication, respond to enquiries, coordinate delivery-city information, and maintain appropriate business records.
Quote And Contact Forms
Forms on this website are provided for product and quotation enquiries. Please submit only information relevant to your business requirement. Form submissions may be routed through trusted form-processing or email services.
Communication
East & West LLC may contact you by email, phone, or WhatsApp about the requirement you submitted, related product details, quotation status, or follow-up clarification.
Data Retention
Business enquiry details may be retained for follow-up, quotation history, customer communication, record keeping, and internal reference. Information that is no longer needed may be deleted or archived.
Sharing Of Information
East & West LLC does not sell personal information. Information may be shared only where needed for responding to your enquiry, operating website tools, communicating through service providers, complying with law, or protecting legitimate business interests.
Cookies And Analytics
This website may use essential browser storage, hosting logs, analytics, or similar tools to understand site performance and improve the website. These tools may collect technical information such as device, browser, page visits, and general location indicators.
Security
Reasonable administrative and technical steps are used to protect business enquiry information. No online transmission or storage method can be guaranteed as completely secure.
User Rights And Privacy Requests
You may request access, correction, or deletion of information you have provided, subject to business record requirements and applicable law. Privacy requests should be sent to the contact email below.
Updates To This Policy
This policy may be updated to reflect changes in website features, communication methods, or business practices. The updated version will be posted on this page.
Contact Email
For privacy questions or requests, contact East & West LLC at info@eastandwestllc.com.